FAQs

CUSTOMER SERVICE

Simply send us an email at info@luvexia.com and we will get back to you within 24 hours.

Please email us at info@luvexia.com as soon as possible. Please include your order number, which you received in the first email, so we can provide you with the best service.

Please remember that orders cannot be changed or cancelled once they have been packed or shipped.

First, try checking your spam folder in your inbox. If it doesn't appear there either, you can always contact us so we can send you a new confirmation email!

SHIPMENTS

Please see our shipping policy !

First, try checking your spam folder in your inbox. If it doesn't appear there, you can always contact us so we can resend it!

RETURNS AND REFUNDS

Please see our returns page .